PRIVACY POLICY
Last Updated: April 17, 2026
Rolling Hills Estate Winery (“RHEW,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information with care. We collect and use information to fulfill orders, verify age, communicate with you, and improve your experience. We take reasonable measures to safeguard your information and use it only for appropriate business purposes.
What Information Do We Collect?
User-Provided Information
Rolling Hills Estate Winery collects personal information when you become a Genesis Circle Member and/or make a purchase through our website. This information may include your name, billing and shipping address, postal code, phone number, payment information, and other details necessary to complete your transaction. We use this information to process payments, fulfill and ship orders, provide customer support, and maintain appropriate business records.
Google Analytics
Rolling Hills Estate Winery uses Google Analytics for demographic and interest reporting. By using this feature, we have enabled Google Analytics to collect data about our website traffic via Google advertising cookies. Google Analytics may collect basic information about your browser and device, such as browser type, operating system, pages visited, and time spent on our site. This helps us understand how visitors browse our website so that we can improve your viewing and shopping experience.
Cookies
In addition to information you provide directly, we automatically collect certain information when you visit our website through the use of cookies. Cookies are small data files downloaded to your device when you visit a website. The information we may collect through cookies includes:
• Technical information, such as your device’s IP address, hardware type, browser type, device identifier, and screen resolution;
• Any search terms entered on our website;
• General location data based on your device or IP address;
• Any technical errors or exceptions; and
• Information about your visit, such as the products you viewed or searched for, length of visit, page load speed, and pages visited.
Cookies help our website remember your preferences, identify you as a returning visitor, tailor content to your interests, and provide an optimized experience. If you prefer not to receive
cookies, you may adjust your browser settings to refuse or warn you about cookies. Note that some portions of our website may not function properly if cookies are disabled.
How We Share Your Information
We do not sell your personal information. We do not rent or trade your personal information for third-party marketing purposes. We may share your information with trusted third parties as reasonably necessary to operate our business and provide services to you, including:
• Payment processors;
• Shipping carriers and fulfillment partners;
• Age verification and compliance providers; and
• Website hosting and analytics services.
These parties are authorized to use your information only as needed to perform services on our behalf. Information you provide as a Genesis Circle Member or purchaser is used for order fulfillment, delivery, customer support, and, where you have provided consent, to communicate with you about releases, offerings, and winery updates.
Newsletter and Marketing Emails
If you have opted into our newsletter or marketing emails and wish to unsubscribe, every marketing communication we send includes an unsubscribe link that will automatically remove you from our mailing list.
How We Protect Your Information
We use industry-standard security measures, including SSL encryption, to protect the transmission of payment and personal information. Information we maintain is stored within secured systems designed to limit access to authorized personnel and service providers. While we take reasonable steps to safeguard your information, no method of transmission or storage is completely secure.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies directly.
Consumer Inquiries
If you have any questions about this Privacy Policy, wish to update your account information, or want to be removed from our mailing list, please contact us at wine@rollinghillsestatewinery.com.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted to this page. We encourage you to review this page periodically. The date of the most recent revision appears at the top of this page.
